Pause | Operations with SIM and number | Services | velcom | A1 – Belarusian telecom provider


You can put velcom services on pause temporarily

You can pause mobile network services. It comes in handy, if you are not going to use your phone for a while, e.g. when you are out of the country.

On the date of Pause activation, regular payment and additional services with daily charges are paid according to the current plan irrespective of Pause.
Starting from the next day after activation, 50% of plan regular payment is charged. If a plan regular payment is charged on special offer terms, 50% of the promotional regular payment is charged.
Additional services are not charged starting from the next day after the activation.

The service is provided to all velcom customers (except for Bisiness Class, Videosurveillance, Sputnikoviy Monitoring, WEB, SUPER WEB, Non Stop and PRIVET plans).

How to activate/deactivate

  • via USSD *141*3*5#call key;
  • via My velcom;
  • call to 411;
  • in velcom centers (you'll need to provide an ID or an Access code);
  • in dealer sales points (you'll need to provide an ID);
  • call to an inquiry line (you'll need to provide an Access Code).

Prices for goods and services are indicated in Belarusian rubles (BYN) inclusive of VAT.