Manage the services, control your expences, get information about your SIM in My velcom.
0,00 BYN activation charge
0,00 BYN/mon. regular payment
With My velcom you can:
- update information about your SIM - your current plan, active services, your PIN and PUK codes, etc.;
- control your expences - check your balance and remaining allowance, see call details records and charges, get an invoice to youe e-mail;
- operate services and change your plan;
- recharge your balance and reserve payment if you run out of money;
- require settings for you phone;
- give feedback;
- manage all numbers that are registered to you (if you have service “Supervisor”)
After login at my.velcom.by the following options are open:
- Get information about your number;
- Manage services, packages and plan;
- See detailed reports, get an invoice, pay for the services;
- Register an Erroneous Payment;
- Require settings;
- Give settings.
- All actions in My velcom are considered made personally by a customer in accordance with the Agreement. If your password is disclosed or you lost your SIM, please go to a velcom center to disconect My velcom and avoid unauthorized access to personal information.
- All customers have a default access to My velcom since December 21, 2010.
You can activate the My velcom: Step 1: send USSD *141*3*6#call key; Step 2: in reply send PUK1; Step 3: log in at my.velcom.by;
velcom team can help you to log in:
- call to inquiry service 411 (you'll need to provide an access code),
- in velcom centers or in dealer sales points (you'll need to provide your passport).
Prices for goods and services are indicated in Belarusian rubles (BYN) inclusive of VAT.